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<blockquote data-quote="LotusBud" data-source="post: 1145031" data-attributes="member: 1123">In 1986, a company named CheckRobot<a href="https://www.cnn.com/2022/07/09/business/self-checkout-retail/index.html" target="_blank"> invented self-checkouts</a>. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced cashier costs by 60%, and grocery stores saved a lot of money.But in 1987, Donald F. Dufek, then the group vice president for The Kroger Co., <a href="https://www.oklahoman.com/story/news/1987/05/20/self-checkout-latest-innovation-in-grocery-stores/62689483007/" target="_blank">told The Oklahoman</a>: “In reality, it takes the consumer longer to do her own checkout, but the individual perceives it is faster, because she’s doing it herself.”A 2021 poll showed that <a href="https://www.raydiant.com/blog/the-state-of-self-service-checkouts" target="_blank">67%</a> of customers have experienced failures when using a self-checkout; however, another poll revealed 85% of customers “strongly believe that they are typically faster” — but they’re not.[URL unfurl=&quot;true&quot;]https://www.yahoo.com/lifestyle/sucks-hate-seems-america-big-070034778.html[/URL]</blockquote>

[QUOTE="LotusBud, post: 1145031, member: 1123"] In 1986, a company named CheckRobot[URL='https://www.cnn.com/2022/07/09/business/self-checkout-retail/index.html'] invented self-checkouts[/URL]. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced cashier costs by 60%, and grocery stores saved a lot of money. But in 1987, Donald F. Dufek, then the group vice president for The Kroger Co., [URL='https://www.oklahoman.com/story/news/1987/05/20/self-checkout-latest-innovation-in-grocery-stores/62689483007/']told The Oklahoman[/URL]: “In reality, it takes the consumer longer to do her own checkout, but the individual perceives it is faster, because she’s doing it herself.” A 2021 poll showed that [URL='https://www.raydiant.com/blog/the-state-of-self-service-checkouts']67%[/URL] of customers have experienced failures when using a self-checkout; however, another poll revealed 85% of customers “strongly believe that they are typically faster” — but they’re not. [URL unfurl="true"]https://www.yahoo.com/lifestyle/sucks-hate-seems-america-big-070034778.html[/URL] [/QUOTE]

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