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Sweatshop - Pure Drama
Political Fray
Reserve your tickets for the Army’s birthday parade tomorrow!
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<blockquote data-quote="Admin." data-source="post: 1230143" data-attributes="member: 1129"><p>I have been a “client” of the Veterans Administration for a long time. Waiting on hold is a part of dealing with any large organization. However I don’t remember ever being hold with the VA more than 10 minutes in the past.</p><p></p><p>This week due to a minor snafu I spent just shy of an hour and a half on hold, including 3 transfers to the next office that definitely can answer the question! I called a local VSO, he informed me about what I experienced first hand, via Doge the VA has lost thousands of the newer employees that typically man the phones in the call centers and have via training and experience know how to assist the veteran calling in.</p></blockquote><p></p>
[QUOTE="Admin., post: 1230143, member: 1129"] I have been a “client” of the Veterans Administration for a long time. Waiting on hold is a part of dealing with any large organization. However I don’t remember ever being hold with the VA more than 10 minutes in the past. This week due to a minor snafu I spent just shy of an hour and a half on hold, including 3 transfers to the next office that definitely can answer the question! I called a local VSO, he informed me about what I experienced first hand, via Doge the VA has lost thousands of the newer employees that typically man the phones in the call centers and have via training and experience know how to assist the veteran calling in. [/QUOTE]
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Home
Sweatshop - Pure Drama
Political Fray
Reserve your tickets for the Army’s birthday parade tomorrow!
