It's evidently much more important to document the ordeal than maybe grab her hand and help her back inside the building, with friends like these who the fuck needs enemies.
She survived the fall. I think it was explained that the woman didn't help because it would somehow degrade the dignity of the servant. If true, imagine a culture where breaking every bone in your body means you don't have to kill yourself out of shame. I'm equally puzzled by how she got out there and into that predicament.